Pokémon GO City Safari: Boston is scheduled for October 24 and 25, 2026, but the event is no longer selling tickets. Existing ticket holders can join the updated event or request a full refund. The official notice gives a refund cutoff of October 20 at 11:59 p.m. EST, which is today. It says the original purchaser must contact support and that a refund cancels access for everyone on the order.
This is a deadline guide based on the official rescheduling notice, which was published October 1. The update changes how ticket holders can take part and gives them a refund option. It is not a new ticket release: the notice says ticket sales have ended and that refunded tickets cannot be bought again.
Decide whether to keep the ticket or request a refund
The notice says the original purchaser can request a refund for the entire order, including add-ons. It does not offer partial refunds. If the purchaser chooses the refund, every ticket on that order is refunded and its holders lose access to the event. Check with friends or family on a shared order before submitting the request.
The article says to contact support through the Pokémon GO app before the cutoff. Pokémon GO Support describes in-app help as the quickest way to reach the support team. Open the app, go to Settings, choose Help, and start a support conversation. The support page may display slightly different labels depending on the app version, so follow the in-app help path if the menu names have changed.
One timing detail needs care: the notice calls the deadline “11:59 p.m. EST.” Boston is observing daylight time on October 20, so EST can be read as a fixed UTC-5 offset or as a casual label for local Eastern time. The announcement does not resolve that wording. If you are making a time-sensitive request, submit it as early as possible and confirm the cutoff with in-app support rather than relying on an assumed one-hour conversion.
What the rescheduled event includes
The event runs from 10:00 a.m. to 6:00 p.m. local time on October 24 and 25. The main global activity includes Timed Research encounters with Orange Flower Flabébé, Hawlucha, Mudbray and Komala. The originally planned Special Research is now Timed Research, so it needs to be completed within its available window.
Ticket holders also get separate Boston PokéStop research. Each ticketed day can provide up to nine encounters with Eevee wearing an explorer hat and carrying a Boston Location Background. The notice says those encounters can be claimed from anywhere between October 24, 2026 and October 23, 2028. Eligible ticket holders can complete that research from anywhere during the claim window, even though the event itself lasts only two days.
The planned Boston GO Stamp Rally is not part of the revised event. The updated format allows players to take part in the global activity wherever they are, while preserving the ticketed Boston research for people with existing tickets. The official announcement does not offer a way for new players to join or replace a refunded ticket.
What to check before contacting support
If you bought tickets for a group, identify the account that made the purchase. The official terms direct the original purchaser to contact support, and a group member who received a ticket may not be able to request the refund for the order. Decide together whether the group wants to keep the tickets before the purchaser starts the support request.
Some ticket holders are asking to switch days
A ticket holder on r/TheSilphRoad posted on October 16 that support changed their single-day ticket from Saturday to Sunday after they explained a schedule conflict. The post says other players may also ask about a swap, but this is one person's report, not a published rule from Pokémon GO. The official rescheduling notice still only describes keeping the ticket or requesting a refund.
If you cannot attend on the day printed on your ticket, ask in-app support whether it can be changed before you request a refund. The official notice warns that refunds cancel every ticket on the order and cannot be reversed. Do not rely on the Reddit report as a guarantee; get an answer from support for your own order.
Keep the order details available and explain that you are asking about the Boston City Safari rescheduling. The support page is the official route, but the notice does not promise an instant refund or give a processing time. Save any confirmation or response from the support conversation so you can refer to it if you need to follow up.
If you keep the tickets, review the event tasks again before October 24. The original event itinerary changed, and the revised announcement removes the in-person stamp rally. Plan around the global play window and the separate Boston research rather than older itineraries that may still appear in search results or saved event pages. Our Pokémon GO events page is the place to check for the game's wider schedule.
Frequently asked questions
Can I still buy a Pokémon GO City Safari Boston ticket?
No. The official rescheduling notice says ticket sales have ended. Only existing ticket holders can participate.
What is the Boston City Safari refund deadline?
The official notice says October 20, 2026 at 11:59 p.m. EST. Because the timezone label may be ambiguous for Boston local time, contact in-app support promptly if you need clarification.
Does a refund cover only one ticket?
No. The notice says the full order, including add-ons, is refunded. Everyone on that order loses event access, and partial refunds are not available.
Can I complete the Eevee research outside Boston?
The notice says ticket holders can claim the Boston PokéStop research encounters from anywhere between October 24, 2026 and October 23, 2028.
Check the deadline in the app
The event itself is still scheduled for October 24 and 25, but the choice to attend or request a refund is time-sensitive. If you are the original purchaser and want a refund, open Pokémon GO support now and confirm the cutoff directly. If you keep the order, make sure everyone included understands that the revised event no longer includes the Boston GO Stamp Rally.
